• author: Brock Misner

How to Remove Negative Google Reviews: A Step-by-Step Guide

As a business owner, you can face a negative review or two from unhappy customers. Negative reviews can impact your reputation and revenue. But don't worry, removing negative Google reviews is possible. In this article, we'll show you how to remove one-star and negative reviews on Google.

First Things First: Don't Panic

The first step is to refrain from panicking, even if you receive a negative review or two. Negative reviews can happen, and it is not the end of the world. Most importantly, negative reviews can be improved or deleted.

Use Google Review Management Tool

Google offers a free Review Management Tool to help you report and remove negative reviews. Here's how to use it:

  1. Log in to the Google My Business portal with the user that has access to the business.

  2. Select the "Reviews" section on the dashboard.

  3. Find the specific negative review that you want to report.

  4. Click on the three dots beside the review, then click "Flag as inappropriate."

  5. Once you click this option, it will ask you to select the reason for reporting the review.

  6. Once selected, click "Report."

  7. Wait for an email from Google that includes a case number assigned to the reported review.

The Appeal Process

After reporting a negative review, Google will verify if the review violates their policy. If Google determines that the review does not violate their policy, there are a few more steps you can take. This process is called the appeal process:

  1. Go to the Google Review Management Tool, and navigate to the "Review status" section.

  2. If the review shows "no policy violation found," click on the check mark beside the review to submit an appeal.

  3. Explain why the review should be removed and provide some evidence of the reviewer's misconduct.

  4. Submit your appeal request and wait for a response from Google.

Taking It to the Next Level

If the appeal doesn't work, you can contact Google directly. Here's what you can do:

  1. Go to support.google.com.

  2. Search for your Google My Business listing within the page or click on "Contact Us."

  3. Select "Listing Changes" > "Other."

  4. Google will redirect you to a page with additional resources. Choose "Contact Us."

  5. Fill out the form with your details and provide evidence of the misconduct.

  6. Wait for a response from Google.

The Secret Tactic

Although it might seem like it's impossible to remove every negative review, there is a secret tactic that can help you achieve that. The author of the article claims to have a 100% success rate in removing all of their reviews over the past year and a half.

The author offers the complete details of this tactic via Patreon, which costs $20 per month. If you're interested in the specifics, you can check out the Patreon link provided in the article.


Negative reviews can impact your business reputation and revenue. Fortunately, Google's Review Management Tool offers a way for business owners to combat negative reviews. If you follow the steps outlined in this article, you should be able to remove most negative reviews successfully.

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