• author: Michelle Nobelis

How to Create a Custom 404 Error Page for Your Website

As a website owner, it's incredibly important to ensure that your website visitors are always able to navigate your site effectively. But what happens when a customer misspells a URL or enters a dead link? They will be redirected to a 404 error page, which can be frustrating for the user and damaging for your website's reputation. To avoid this, it's important to create a custom 404 error page that can help your customer find what they're looking for.

Why create a custom 404 error page?

A custom 404 error page can be more helpful to your website visitors than a generic error page. Some of the benefits of creating a custom 404 error page include:

  • Maintaining the look and feel of your website
  • Providing alternative options for navigation
  • Offering a visual of the website (such as a slideshow or video)
  • Including contact information for visitors to reach you
  • Building customer trust and satisfaction

Step-by-Step Guide to Creating a Custom 404 Error Page

  1. Log in to the backend of your website and select the 'Templates' tab.
  2. Choose 'Add New', then select the option to add a 404 error page.
  3. Name your page, making sure to use a name that's easy to identify in your files.
  4. Select 'Create Template' and choose a pre-made template to work from or begin creating your own from scratch.
  5. If customizing a template, use drag-and-drop functions to design a visually appealing and easy-to-navigate page.
  6. Ensure that the page includes a contact form or email address for visitors to reach you, as well as a button to navigate to the homepage.
  7. Click on the green button and press 'Add Condition'.
  8. Select the 'Display Conditions' option and choose '404 error page' to ensure the page only displays when appropriate.
  9. Save and close your template.
  10. Test your solution to ensure the page is working as intended.

By following these simple steps, you can make the best out of a potentially frustrating situation for your website visitors.

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