- author: Michelle Nobelis
How to Create a Custom 404 Error Page for Your Website
As a website owner, it's incredibly important to ensure that your website visitors are always able to navigate your site effectively. But what happens when a customer misspells a URL or enters a dead link? They will be redirected to a 404 error page, which can be frustrating for the user and damaging for your website's reputation. To avoid this, it's important to create a custom 404 error page that can help your customer find what they're looking for.
Why create a custom 404 error page?
A custom 404 error page can be more helpful to your website visitors than a generic error page. Some of the benefits of creating a custom 404 error page include:
- Maintaining the look and feel of your website
- Providing alternative options for navigation
- Offering a visual of the website (such as a slideshow or video)
- Including contact information for visitors to reach you
- Building customer trust and satisfaction
Step-by-Step Guide to Creating a Custom 404 Error Page
- Log in to the backend of your website and select the 'Templates' tab.
- Choose 'Add New', then select the option to add a 404 error page.
- Name your page, making sure to use a name that's easy to identify in your files.
- Select 'Create Template' and choose a pre-made template to work from or begin creating your own from scratch.
- If customizing a template, use drag-and-drop functions to design a visually appealing and easy-to-navigate page.
- Ensure that the page includes a contact form or email address for visitors to reach you, as well as a button to navigate to the homepage.
- Click on the green button and press 'Add Condition'.
- Select the 'Display Conditions' option and choose '404 error page' to ensure the page only displays when appropriate.
- Save and close your template.
- Test your solution to ensure the page is working as intended.
By following these simple steps, you can make the best out of a potentially frustrating situation for your website visitors.